OLOGI Solutions (“OLOGI,” “we,”
“our,” or “us”) is committed to protecting your privacy. This Privacy Policy
explains how we collect, use, disclose, and safeguard your information when you
use our services, including:
•
OLOGI professional
consulting services
•
app.ologi.net — our
business management SaaS platform
•
MūD — our emotional
intelligence mobile application (available at mudring.one)
•
Our websites, including
ologi.net and mudring.one
•
Any other products or
services we offer
By using any of our services, you
agree to the terms of this Privacy Policy. If you do not agree, please
discontinue use of our services.
•
Name, email address, and
contact information when creating an account or contacting us
•
Business information
provided during consulting engagements
•
Payment information
processed securely through Stripe (we never store raw card data)
•
Communications you send to
us via email or support channels
•
Device information (device
type, operating system, browser type)
•
Usage data (features
accessed, time spent, interactions within our applications)
•
Log data (IP address,
access times, pages viewed)
•
Cookies and similar
tracking technologies for session management and analytics
When you use the MūD application,
we may collect the following biometric data with your explicit consent:
•
Heart rate (BPM) and heart
rate variability (HRV/RMSSD) from a connected smartwatch via Android Health
Connect
•
Voice tone, speech rate,
and emotional pattern data analyzed in real time via microphone access
•
Approximate location data
when Active Listening is enabled, used solely for emotional context mapping
IMPORTANT: Voice and audio data is
processed in real time and is NEVER stored or recorded. Only derived emotional
pattern metrics are retained.
•
Authentication data from
Google Sign-In when you choose to sign in with Google
•
Payment and subscription
data from Stripe, our payment processor
•
Voice analysis data
processed by AssemblyAI for MūD Premium subscribers (tone and sentiment only,
no recordings stored)
We use the information we collect
for the following purposes:
•
To provide, operate, and
maintain our products and services
•
To process payments and
manage subscriptions
•
To authenticate users and
manage accounts
•
To deliver consulting
services and project deliverables
•
To power MūD’s real-time
emotion detection engine using your personal biometric baseline
•
To build and maintain your
personal emotional baseline in MūD
•
To provide personalized
insights, patterns, and recommendations
•
To map your emotional
geography over time (location + emotion, MūD only)
•
To send account-related
notifications and security alerts
•
To respond to your support
requests and inquiries
•
To send product updates and
service announcements
•
To understand how our
services are used and improve them
•
To diagnose technical
issues and fix bugs
•
To measure the
effectiveness of features and functionality
•
To comply with applicable
laws and regulations
•
To detect and prevent
fraud, abuse, and security incidents
•
To enforce our Terms of
Service and other agreements
We do not sell your personal
information. We may share your information in the following limited
circumstances:
We share information with trusted
third-party service providers who assist us in operating our services:
•
Stripe — payment processing
(subject to Stripe’s Privacy Policy)
•
Google Firebase —
authentication, database, and cloud functions
•
AssemblyAI — real-time
voice tone analysis for MūD Premium subscribers (tone/sentiment only, no
recordings)
•
Google Analytics — usage
analytics and app performance monitoring
We may disclose your information
if required to do so by law or in response to valid requests from public
authorities (e.g., court orders, government requests).
In the event of a merger,
acquisition, or sale of all or a portion of our assets, your information may be
transferred as part of that transaction. We will notify you of any such change.
We may share your information for
any other purpose with your explicit consent.
We retain your information for as
long as necessary to provide our services and comply with legal obligations:
•
Account data: Retained for
the duration of your account and for 90 days after deletion
•
MūD biometric subchecks: 24
hours local, 30 days cloud (basic), 90 days (Premium Plus)
•
MūD daily summaries:
Retained indefinitely to maintain your longitudinal emotional baseline
•
Payment records: Retained
for 7 years as required by financial regulations
•
Consulting project data:
Retained per individual engagement agreements
•
Voice/audio data: Never
stored — processed ephemerally and discarded immediately
Depending on your location, you
may have the following rights regarding your personal information:
You have the right to request a
copy of the personal information we hold about you. Contact us at
support@mudring.one to make this request.
You have the right to request
correction of inaccurate or incomplete personal information.
You have the right to request
deletion of your personal information. To request account deletion:
•
MūD users: Visit
https://mudring.one/delete-account or email support@mudring.one with subject
line ‘Delete My Account’
•
OLOGI SaaS users: Email
support@ologi.net with your deletion request
•
Consulting clients: Contact
your OLOGI engagement manager
We will process deletion requests
within 30 days. Some data may be retained longer where required by law.
•
Marketing communications:
Unsubscribe via the link in any marketing email
•
Analytics: Adjust settings
in your account preferences
•
Location data (MūD): Toggle
off in MūD Settings at any time
We implement industry-standard
security measures to protect your information:
•
All data is encrypted in
transit using TLS/HTTPS
•
All data is encrypted at
rest using Firebase’s default encryption
•
Access to personal data is
restricted to authorized personnel only
•
Payment data is handled
exclusively by Stripe and never touches our servers in raw form
•
Voice and audio data is
never stored — processed only in memory
•
Firebase security rules
ensure users can only access their own data
While we implement these
safeguards, no method of transmission over the Internet or electronic storage
is 100% secure. We cannot guarantee absolute security of your information.
MūD is a wellness and lifestyle
application. It is NOT a medical device and is not intended to:
•
Diagnose, treat, cure, or
prevent any medical condition or disease
•
Provide medical advice or
replace professional medical judgment
•
Monitor clinical health
conditions
•
Be used in emergency
medical situations
If you are experiencing a medical
emergency, call 911 or your local emergency services immediately. The emotional
data and insights provided by MūD are for personal wellness awareness only and
should not be relied upon for medical decisions.
Our services are not directed to
children under the age of 13. We do not knowingly collect personal information
from children under 13. If you believe we have inadvertently collected
information from a child under 13, please contact us immediately at support@ologi.net
and we will take steps to delete that information.
If you are a California resident,
you have additional rights under the California Consumer Privacy Act (CCPA):
•
The right to know what
personal information we collect, use, disclose, and sell
•
The right to delete
personal information we have collected from you
•
The right to opt-out of the
sale of personal information (we do not sell personal information)
•
The right to
non-discrimination for exercising your CCPA rights
To exercise your California
privacy rights, contact us at support@ologi.net.
If you are located in the European
Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights
under the General Data Protection Regulation (GDPR) or applicable local law,
including the right to lodge a complaint with your local supervisory authority.
Our legal bases for processing
your personal information include: performance of a contract (providing
services you requested), legitimate interests (improving our services,
preventing fraud), compliance with legal obligations, and consent (where
explicitly obtained).
We may update this Privacy Policy
from time to time. We will notify you of any material changes by:
•
Posting the new Privacy
Policy on this page with an updated effective date
•
Sending an email
notification to your registered email address for material changes
•
Displaying a prominent
notice in our applications
Your continued use of our services
after any changes constitutes your acceptance of the updated Privacy Policy.
If you have questions, concerns,
or requests regarding this Privacy Policy or our data practices, please contact
us:
•
Email: support@ologi.net
•
Support:
support@mudring.one (MūD specific inquiries)
•
Mail: OLOGI Solutions,
Atlanta, Georgia, United States
•
Website: https://ologi.net
We will respond to all
privacy-related inquiries within 30 days.
OLOGI Solutions
Privacy Policy | Taste Good Coffee LLC DBA OLOGI
Solutions | Atlanta, Georgia
support@ologi.net |
ologi.net | Effective May 2026